![]() ![]() In the search box at the top, select the Down arrow.Open the Gmail website from your computer.Filters are the closest thing Gmail has to a “safe sender” or “whitelist”.įilters can only be created and modified from the online web version of Gmail, so you’ll need to go to your computer to complete the following. Gmail’s filters provide a lot of useful ways to manage your email and one of those ways is to set a rule to prevent email from a specific email address from going to your spam folder. Next to your email account, tap the Down arrow and then select the account that will receive the email messages you’re whitelisting.Ĭreate a filter rule to keep desired email out of spam Make sure you save the contact to the correct account.Enter the contact’s name and email address.On your Android phone or tablet, open the Contacts app.On an Android smartphone/tablet (mobile app) Enter the contact’s information, including the sender email address.At the top left corner, select Create contact. ![]() For a more reliable method, see the instructions below for creating a filter. This method does not guarantee messages from the desired sender won’t be sent to spam, but it’s an easy way to make it more likely the desired email will arrive in your inbox. When you add a sender’s email address to your contacts, it tells Google you want to receive email from that sender. If a desired email message is already in your spam folder, you can use an option to train the Gmail spam filter to not send those messages to your spam folder. To keep important email messages out of your Gmail spam folder, you can add the sender email address to your Google Contacts and/or create a filter rule to prevent messages from specific senders going into the spam folder. Add an email address to your Gmail white list or safe sender list After that, you can add a sender’s email address to your Gmail contacts and create a filter rule that will act as your email white list. If you’re not receiving email from certain senders, you’ll first want to check your spam folder for those messages and mark them as “not spam” if you find them there. ![]() To keep your inbox clean from unwanted emails and to help protect you against malicious messages, Gmail has various spam-fighting methods. As good as spam filters are, mistakes can be made. Often, this process happens silently behind the scenes, but the process can become very apparent when you don’t receive a message you need. Spam filtering is an excellent tool email providers use to help manage the unending flow of unwanted email messages sent every day. To combat this, email providers utilize sophisticated filters that attempt to sort the legitimate email ( ham) from the unwanted messages (spam).
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